In the earlier article on Third Party Maintenance support, we introduced the concept and its benefits over the standard warranty-based support model used by OEMs. This time, we will look at the role of the product life cycle in getting the best out of your TPM service.
Your IT assets are precious but they are not immortal. No matter how well they performed, they will inevitably reach the end of the line in terms of their functionality. An immediate solution presents itself: let’s buy new pieces of equipment.
The majority of today’s businesses would not be able to operate without their data centers. Thus, it’s surprising to hear that IT managers report lacking in resources needed to keep an eye on the data centers and tackle any issues at their inception.
There are three basic elements to the lifecycle of every data center gear - the acquisition of hardware, its maintenance, and its disposal. While historically, data center operators turned to Original Equipment Manufacturers (OEM) for the first two and handled the latter themselves, when it comes to maintenance, there is a cheaper, and more effective solution - third-party maintenance (TPM).
Third-party maintenance (TPM) providers are growing more popular, even among the most skeptical of organizations. Regardless of their size, the industry they’re serving, or the amount of hardware and software they have deployed, organizations are growing increasingly aware of the importance of TPM providers in cutting costs, improving equipment efficiency, and the overall peace of mind they provide to IT and system managers.
The way most organizations nowadays approach the maintenance of IT assets is somewhat limited. They either do everything in-house or rely on the original equipment manufacturer (OEM). However, those two aren’t always the right options.
Studies have shown that an average company spends a whopping 8.2% of its yearly earnings to cover its IT expenses. In this world in which IT is the cornerstone of all business operations, someone was bound to find a way to profit.
Third-party maintenance providers such as Dataknox are on your side. We understand that arbitrary updates have nothing to do with asset performance or operability. In fact, OEMs usually just want you to dish out some serious cash to upgrade to a new IT asset.
As its name implies, Third Party Maintenance (TPM) is a service offered by third parties to provide hardware maintenance and support in place of the Original Equipment Manufacturer (OEM).