Comprehensive Third-Party Maintenance Services

Keeping Your Systems Optimized, Reliable, and Cost-Efficient

What is Third Party Maintenance?

When your IT equipment reaches the end of its warranty, you may be wondering what your options are for maintaining it. You could continue to pay high OEM maintenance fees, but this can add up over time. Alternatively, you could switch to a third-party maintenance provider, such as Dataknox.

Third-party maintenance offers a number of advantages over OEM support. First, it is often much more affordable. Dataknox can save you up to 50% on your IT maintenance costs. Second, third-party providers are more flexible and can customize a maintenance plan to meet your specific needs. For example, you may want to choose a plan that includes proactive maintenance services, such as preventive cleaning and tune-ups.

How Does Third-Party Maintenance Help You?


Dataknox TPM typically offer lower rates than OEMs for maintenance and support services. This can save you significant money over the lifetime of your hardware.


We offer a wide range of service level agreements (SLAs) than OEMs. This allows you to choose the level of support that best meets your needs and budget.


Dataknox is a leading TPM provider with a deep understanding of a wide range of hardware brands and models, including Dell, IBM, Cisco, and HP. We have a team of experienced and certified engineers

Extended lifecycle

We can support your hardware beyond the OEM's end-of-life (EOL) date. This allows you to extend the life of your investment and avoid the cost of purchasing new equipment prematurely.

Global coverage

We have a global presence, which means we can provide support for your hardware regardless of where it is located.

24/7/365 support

TPM providers typically offer 24/7/365 support, so you can get help with your hardware problems anytime, anywhere.

Asset Lifecycle Chart

Third-party maintenance for end-of-life (EOL) IT equipment

When your IT equipment reaches EOL, it can be tempting to simply replace it with new equipment. However, this can be a costly and time-consuming process. A more affordable and efficient option is to consider third-party maintenance for EOL equipment.

Hardware repair: Third-party technicians can repair your EOL equipment, even if the OEM no longer offers support.
Software updates: Third-party providers can often provide software updates for EOL operating systems and applications.
Security patches: Third-party providers can provide security patches for EOL software and firmware.
End of life products

How We Service Hardware

OEM Maintenance vs. Third-Party Maintenance – Which is the best solution for my data center?



Review how each data center support option impacts the needs and performance of your data center as a whole.


Step 2

Assess the support needs of your server, storage and network equipment, then factor in downtime costs, service quality and business objectives.


Step 3

Talk to both your OEM and third-party maintenance representatives to gather additional customer service details and quotes before deciding on your next maintenance solution.

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Got Questions? We’ve Got Answers.

Have more questions? Our customer support is always here to help. We've got you!

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How do I get started with TPM from Dataknox?


To get started with TPM from Dataknox, simply contact us for a free consultation. We will work with you to assess your needs and develop a custom maintenance plan that meets your budget and requirements.

What kind of hardware does Dataknox support?


Dataknox supports a wide range of hardware brands and models, including Dell, IBM, Cisco, HP, and NetApp. We also have expertise in supporting legacy systems.

I hope these FAQs are helpful. Please let me know if you have any other questions.

Have more questions? Our customer support is always here to help. Feel free to reach out at any time.


Our team of experts are available and ready to assist you with any inquiries and offer customized 3-5 year financing options that align with your budget and goals.

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