Frequently Asked Questions

IT asset disposition (ITAD) is an industry term and practice built around reusing, recycling, repurposing, repairing or disposing of unwanted IT equipment in a safe and environmentally responsible way.

IT asset management (also known as ITAM) is the process of ensuring an organization’s assets are accounted for, deployed, maintained, upgraded, and disposed of when the time comes. Put simply, it’s making sure that the valuable items, tangible and intangible, in your organization are tracked and being used.

So, what’s an IT asset? Defined simply, an IT asset includes hardware, software systems, or information an organization values. In Atlassian’s IT department, some of our most important assets are the computers and software licenses that help us build, sell, and support our software and the servers we host it on.

AI Services is a collection of services with prebuilt machine learning models that make it easier for developers to apply AI to applications and business operations. The models can be custom-trained for more accurate business results.

Data centre decommissioning is the practice of removing data centre hardware for relocation, resale, recycling, or disposal while rerouting data to new servers.

Warranty data provides direct information about how and when your products fail. With this information, you can identify parts and systems that need improvement. Warranty data will even give you insight into what needs to be improved to reduce failure rates and improve customer satisfaction.