Extend the life of your infrastructure without extending the cost
Dataknox provides enterprise-grade third-party maintenance that keeps critical infrastructure running reliably long after OEM warranties expire. Maintain performance, reduce risk, and control your refresh timeline.
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OEM support isn't always the best long-term option
As infrastructure ages, organizations face expensive OEM renewals, forced refresh cycles, and limited flexibility. Dataknox Third-Party Maintenance restores control over your lifecycle while maintaining performance and compliance.
Support that matches real-world operations
Dataknox Third-Party Maintenance provides post-warranty support for enterprise infrastructure across compute, storage, networking, and data center environments.
Our approach focuses on maintaining uptime and performance, reducing operational risk, extending usable asset life, and aligning support with how infrastructure is actually used.
Broad coverage across enterprise infrastructure
Dataknox provides third-party maintenance for a wide range of enterprise systems.
How Dataknox Third-Party Maintenance Works
A Structured, Audit-Ready Model that extends hardware lifecycles, reduces costs by up to 60%, and eliminates forced OEM upgrades.
Broad coverage across enterprise infrastructure
Dataknox provides third-party maintenance for a wide range of enterprise systems.
OEM Support
Traditional Vendor Model
Higher long-term costs
Expensive
Lower total cost of ownership
Restricted
Lower total cost of ownership
Restricted
Often forces refresh decisions
Forced
Vendor lock-in on support terms
Locked
Limited equipment scope
Minimal negotiation on pricing
No control over refresh timing
Escalating renewal costs
Dataknox Third-Party
Strategic lifecycle approach
Lower total cost of ownership
Efficient
Extended asset usability
Extended
Greater control over lifecycle timing
Controlled
Often forces refresh decisions
Forced
Flexible support across equipment types
Flexible
Broad equipment coverage
Transparent pricing aligned to needs
You decide when to refresh
Predictable support costs
Third-party maintenance in your infrastructure journey
Maintenance works best as part of a complete lifecycle strategy. Dataknox connects support with deployment, operations, and responsible retirement.
Support configured platforms beyond warranty
When you build infrastructure with Dataknox, third-party maintenance extends the life of those systems.
We support custom configurations long after standard warranties end, keeping your investment performing.
Certified data destruction for systems reaching end-of-service.
When hardware reaches its true end-of-life, decommissioning requires more than just powering down, it demands certified, compliant data destruction. Our integrated approach ensures secure retirement without service disruption.
Asset Disposition & ITAD
Planned, secure retirement when systems reach true end-of-life. Maintenance shouldn't end with a surprise failure.
- Synchronized Transition: Maintenance contracts include structured decommissioning pathways—no last-minute scrambling for disposal solutions.
- Secure Chain of Custody: The same technicians who maintained your systems handle the secure data destruction, ensuring compliance throughout the asset's entire lifecycle.
Still Have Questions?
Our experts have compiled detailed answers to the most frequent questions we receive from IT leaders, financial controllers, and compliance officers evaluating a transition to third-party maintenance.
What is the typical cost savings with Dataknox TPM, and where does it come from?
Clients typically reduce their annual maintenance spend by 40-60%. These savings come from four key areas:
- Elimination of OEM premium pricing
- Flexible SLAs so you pay only for the coverage you need
- No forced annual price increases (we offer price locks for contract terms), and
- The elimination of "soft costs" like mandatory firmware update services and unnecessary support tiers bundled by OEMs.
How do you structure contracts to provide more flexibility than OEMs?
We reject the one-size-fits-all approach. Our contracts feature modular SLAs (you can have 24/7/4 coverage for production servers and next-business-day for test/dev), 1-3 year terms (no forced 5-year lock-ins), clear opt-out clauses (no auto-renewals), and true global coverage under one agreement instead of regional OEM contracts.
How does TPM integrate with your Asset Disposition (ITAD) services?
This integration is a core advantage. Systems under our TPM have complete, verified service histories, which significantly increases their resale value when decommissioned.
When an asset reaches its true end-of-life, we execute a warm handoff: the same engineering team that maintained the asset can perform certified data sanitization, ensuring a secure, documented chain of custody from final maintenance event to final disposition certificate.
Explore Third-Party Maintenance
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